A roof warranty can give you peace of mind, or a false sense of it. Warranties vary a lot, and the details matter. Before you count on one, you need to know what it covers, who stands behind it, and what could void it.
The two main kinds
Manufacturer warranty. This comes from the company that made the roofing materials. It usually covers defects in the materials, such as shingles that fail early. It does not usually cover mistakes made during installation, damage from storms, or normal wear. Terms, coverage periods, and conditions vary by product and by manufacturer — a shingle warranty is not the same as the terms that apply to metal roof leak repair.
Workmanship warranty. This comes from the roofer. It covers problems caused by the installation, such as leaks from poor flashing or fasteners. How long it lasts, and what it covers, is up to the contractor. A workmanship warranty is only as good as the company behind it, so a roofer who is still in business years later matters.
Things a warranty may not cover
- storm and hail damage, which is usually an insurance matter
- damage from lack of maintenance
- damage caused by other people working on the roof
- problems from poor attic ventilation
- normal aging and wear
- leaks from things attached to the roof
What can void a warranty
Some warranties have conditions. They may require installation by a certified contractor, specific materials or accessories, proper ventilation, or registration within a set time. Repairs by someone else, or the wrong materials, may affect coverage. Read the terms, and ask the manufacturer or contractor if you are unsure.
Questions to ask
- Is the warranty in writing, and may I read it before I sign?
- What does it cover, and what does it exclude?
- How long does it last?
- Does it transfer if I sell the house?
- Do I need to register it, and by when?
- Who do I call if there is a problem, and how quickly will it be addressed?
- Will maintenance or repairs by another roofer affect it?
Keep your records
Save the contract, the warranty paperwork, photos of the finished work, and receipts. If a problem comes up, you will need them. Write down the date the work was completed.
A warranty does not replace inspection
Even a good warranty does not mean the roof needs no attention. Regular checks catch small problems while they are still covered and cheap to fix, and help you decide on roof repair vs replacement.
Ask us about warranty terms
Before any roof leak repair work, ask for the warranty terms in writing. Call Roof Leak Repair Carol Stream IL at (630) 866-1445 with questions.
Carol Stream Leak & Restoration is a free referral service. We connect Carol Stream homeowners with independent local roofing contractors — no fees to you, ever. Call (630) 866-1445 for fast help with a roof leak.